Welcome to our app! Before you start using our services, please read this Privacy Policy carefully to understand how we collect, use and protect your personal information.
In order to provide and optimize our services, we may collect the following types of information:
Personal information: including name, email address, phone number and other information you proactively provide.
Usage information: When you use the app, we may automatically collect data about your device information, operating system type, usage behavior, etc. to improve the user experience.
We are committed to taking reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, modification or destruction. However, please note that the Internet environment is not absolutely secure and we cannot ensure the complete security of information.
We may use your information for the following purposes:
Provide the services you request
Communicate with you, including responding to your inquiries and feedback
Improve our products and services
We will not sell or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
In compliance with laws and regulations, or at the legitimate request of government agencies
To protect our legal rights, property or user safety
With your explicit consent
You have the right to choose not to provide certain personal information, but this may limit the use of certain features. You can also withdraw your consent at any time, and we will stop collecting and using your relevant information.
We may update this Privacy Policy from time to time to reflect changes brought about by laws and regulations or business adjustments. After the policy is updated, we will post a notice in the app and remind users to read it before the change takes effect.
Our app provides some advanced features that can only be unlocked and used by subscription. We hereby clearly inform users: the App contains an optional auto-renewal subscription service, and some features require a paid subscription before they can be used.
When you choose to subscribe to a service, we may collect the following subscription-related information:
Your subscription plan type (such as free trial, monthly subscription, annual subscription, etc.)
Subscription start and renewal time
Current subscription status
Anonymous transaction identification information provided by Apple (used to identify user subscription status)
The purposes of this information include:
Verify and manage your access to subscription features
Provide subscription technical support (such as restoring purchases, solving subscription problems)
Send you relevant notifications when the subscription status changes
Please note:
All subscription payments are processed through Apple's App Store in-app purchase system, and we do not directly access or store your payment account or credit card information.
You can manage or cancel subscription services at any time in Apple ID settings.
If you do not cancel your subscription during the free trial period, it will automatically become a paid subscription after expiration and your Apple account will be charged.
For more information about your subscription status or to manage subscription services, please go to "Settings" > "Apple ID" > "Subscriptions" on your device system.
By using this app, you have read and agreed to the terms of this privacy policy.
When you apply for a refund, you agree that Apple will collect relevant personal information required to process the refund, including your Apple ID, purchase history, account activity, subscription details, payment information (excluding full credit card number), refund reason, and device information. This information is only used for refund processing and is protected in accordance with Apple's privacy policy. Submitting a refund application means that you agree to the use of such information.
If you have any questions or suggestions about this privacy policy, please contact us through the following methods:
Contact email: help@firepk.com